Shipping Policy
How soon will I receive my purchases?
Normal delivery times within the US vary according to the schedule below:
- USPS Priority Mail: 6-10 business days from the date of shipment
- USPS Air Parcel Post: 4-7 business days from the date of shipment
- USPS Express Mail: 3-5 days from the date of shipment
- UPS Ground: 3-9 business days from the date of shipment
- UPS 2-Day Air: 2 business days from the date of shipment
Orders received by noon Arizona time will be shipped the same day if in stock. Some items items may take take up to 48 hours to process. If you have any questions about shipping please contact us.
**Some carriers may require signature. We are not responsible for the failure of the carrier to demand this, nor can we request that they do not. Customers are responsible for facilitating proper delivery by carrier. Shipping & Handling is not refundable on refused or undeliverable shipments.
How do I know which carrier to use?
We offer convenient shipping methods for delivery within the United States. During the checkout process, you will have the opportunity between delivery methods and view the actual shipping charge of your order. You can always go back and change your choice of shipping method in order to recalculate the shipping charge before you submit the order to us. Orders are served on a first come first ship basis provided the items are in stock. All customers will be notified of any delay by email.
**Delivery cannot be made to P.O. Boxes, and UPS Ground shipping is not available for deliveries to Alaska, Hawaii, & Puerto Rico.
Some of our products can only be shipped with UPS ground service, these products will be noted as such within the product description.
Some of our products can only be shipped with FedEx ground service, these products will be noted as such within the product description.
Some of our products can only be shipped with DHL ground service, these products will be noted as such within the product description.
Some of our products can be shipped via USPS, these products will be noted as such within the product description. If you have a preferred shipping method and it is not offered as an option to you, contact us to let us know.
Why do I see more than one shipping charge within my shopping cart?
I this occurs please contact us for correct shipping costs.
Do you offer free shipping?
Some items are shipped with no shipping costs. These products will be noted as such within the product details.
International Shipping
We will ship to the United States and Canada ONLY.
**For all international shipments, the customer is responsible for any additional duties, taxes, and entry fees associated with their purchases. Customers are responsible for facilitating proper delivery by carrier. All International purchases are final and nonrefundable. Shipping & Handling is not refundable on refused or undeliverable shipments.
Shipping Liability
FBO: Surprise, AZ direct or, if drop-shipped, from any one of our supplier's warehouse locations.
Note: The phrase F.O.B. stands for Freight On Board. This means when your package(s) leaves our warehouse, or any one of our supplier's warehouses, Outdoor Wares or its supplier(s), are no longer responsible for the shipment. At that moment, all responsibility for the shipment transfers from Outdoor Wares, or its supplier(s), to the shipping company that you chose.
